Guides
How business software pricing actually works - and how to avoid paying for the parts nobody quotes.
Each guide explains one part of the pricing picture properly, with the numbers and the reasoning behind them.
The True Cost of a CRM: A Line-by-Line Breakdown
The number on the pricing page is the smallest part of what you will pay. Here are the seven cost lines that decide the real figure.
8 min read
Pricing modelsSaaS Pricing Models Explained: Per-Seat, Usage-Based and Hybrid
Every pricing model is a bet on your own growth. Pick the model that fails gracefully when you are wrong.
7 min read
Cost analysisWhat Software Implementation Actually Costs
The licence number can be checked against a public price list. The implementation number cannot - and it is the one that breaks budgets.
4 min read
MethodHow to Calculate the Total Cost of Ownership of Business Software
TCO is the only number that lets you compare two tools honestly. Here is a method you can reuse, plus the two mistakes that make most comparisons worthless.
4 min read
Cost analysisThe Real Cost of Switching Software
Switching cost gets budgeted as a migration line. It is actually three costs, and two of them are easy to miss.
4 min read